Privacy Policy

This web site is the property of IXEG.

IXEG has created this privacy statement to demonstrate our firm commitment to privacy issues. The following discloses the information gathering and dissemination practices of IXEG. At IXEG, we are very committed to your privacy, so here is our privacy promise to you.


IXEG will never sell, exchange, or release to an unaffiliated third party any of your individual personal information without your express permission.

Information we may collect
  • If you visit our web site: When you visit our web site, your web browser transmits to our server(s) some basic information needed to complete your request: your IP address, the page you request, any parameters for the request, the browser you are using (including version and operating system,) and the page you are coming from. This information is used to serve your request for a web page, and some of it is then kept in our web server logs.
  • If you register to obtain an IXEG user ID: When you register with IXEG to obtain a user ID and password, in addition to the information we gather from all web site visitors we also ask you to provide us with your name, your email address, your chosen user ID and password, and some basic demographic information such as you postal/zip code, your country, your home base airport, and your involvement in aviation. We keep all this information in an encrypted form in our systems.
  • If you purchase products or services from us: We collect from you identification information such as your name, your company, address, telephone number, fax number, and email address. We also keep a record of the products or services you ordered from us. When you send us your payment we may also collect additional information such as the date of payment, your method of payment and your account number or credit card number and expiration date.
  • If you submit user comments: We will collect the information that you write in the comment, the date and time that you wrote your comment, and associate that information with your user ID.
  • If you submit any other information over the web site: We receive and record the information you submit (such as fuel price updates, business listings, etc.)
  • If you email us: In addition to the contents of your message, we collect your email address and the list of email servers that the message traversed on its way to us.
  • If you fax us: In addition to the contents of your message, we collect your fax header information and the number you called from via Caller ID.
  • If you write to us by mail: In addition to the contents of your message, we collect your return address and postmark date.
  • If you call us: In addition to the contents of your message, we collect the telephone number you are calling from via Caller ID.

How we use the information

We analyze our web logs for activity, trends, most frequently requested pages, paths through the web site, etc. This enables us to understand how our users use our web site, and how we can improve to make it even easier to use. In our analysis we look at aggregate information, as our logs do not have any personal identifying information.

We may have a need to contact you for clarification on some submission you made, to reply to a message you sent us, to inform you of an update made to your listing, or to solicit your assistance with some issue. We will use personal identifying information we have about you in our attempt to contact you.

If you submit a comment about a business, service, or facility listed on IXEG, and we publish your comment on our web site, we will publish also your name and the date you made your comment. Upon request by the business affected by your comment, who may want to follow up with you regarding your comment, we may also release to the affected business personally identifying information such as your email address or home base. If you want your name withheld from any specific comment, please contact us by email. Be aware that after we remove your name the comment will read as coming from an anonymous person, and we will after that honor any request by anyone to remove that comment.

Occasionally, an IXEG user or other interested party may desire to contact another IXEG user. This happens most often as a result of a comment posted by a registered user. We will follow your instructions about release of your name and email address to any such third party.

We will disclose personal identifying information we may have in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

About external links

To improve your browsing experience on the world-wide web, our web site may provide links to sites and pages that are not affiliated with us in any way. When you follow a link to such an external site, you are no longer on the IXEG web site. We do not review or have any control over the privacy practices of those external sites. You may have to find those privacy notices yourself. Frequently a link to a privacy policy exists at the bottom of the main page for each site.

Use of Cookies

Like many other web sites, we make use of "cookies." Our site uses cookies to improve your interactive experience. However, cookies are not required. If you disable cookies in your browser our site will still work, but with a less user-friendly interactive experience. What are cookies? Cookies are small bits of information exchanged between your computer and ours. We start by sending you a cookie, and your computer automatically sends it back every time you make a request for a new page. We assign unique cookies to each session, and that enables us to maintain some memory between pages you visit ‐ that way you don't have to keep entering the same information over and over. For example, if you check the box for "Remember me" when you log in, we will place a cookie on your computer so that in the future you don't have to provide your user ID and password with every submission. If you choose not to accept our cookies that's fine with us, but you'll have to retype more often. We do not use cookies for any other purpose other than keeping some information across page requests.

We do not exchange cookie information with any third party.

If you do not want to accept cookies from IXEG or other sites, your browser software should allow you set that preference.

For further information about our privacy policy, the practices of this site, or your dealings with IXEG, please Contact us.